Ziebart at 1921 Zwayer Drive, Marion, Ohio.

We have used this company in the past for repairs, details and paint/body work. We recently purchased a used SUV and we wanted it detailed so I made an appointment with these guys to get it done. $175+ tax for interior+exterior detail seemed a fair price. I also wanted some paint+trim work quoted while they had the vehicle. We had to drop the vehicle the night before since pthey needed all day to complete the task.
After driving the 20+ miles from our house to pick up the SUV, we quickly noticed that the job wasn't complete. Dirty cup holders and center console, stains on the interior walls/trim, wet(shampooed) floor mat placed on the leather rear seat(?), dirt/scum down in the floor holes where the seats lock in, no black shine on the tires...this is a full detail? $175+tax?? What else didn't they clean that I have yet to notice? This is not a detail...not in my book. The owner tells me to leave the vehicle one more day so they can complete the service after I come back in and complain about the incomplete work.
Not to mention that the body/paint quote I asked for wasn't completed. I had to walk the owner through the car to get a ballpark estimate off the top of his head.
To me, this is a waste of my time and gas to have to make an additional 20+ mile trip AND leave my wife with no car for an additional day all because the job wasn't done right the first time plus I'm not feeling very valued as a customer as a result. I hope they get this right by the time I come in to pick it up today. Very frustrating!
I will update this post after I see the (final)finished product.